Connected Cultures for Retail

The pandemic forced a national reckoning.

The pandemic highlighted the overwhelming intensity of working in retail. The need to create healthy work environments where workers are appreciated, cared for, and respected became glaringly apparent. Retail workers deserve caring work cultures.

80%

of workers feel emotionally drained from their work→

84%

of workers said their workplace conditions had contributed to at least one mental health challenge→

1 in 4

workers are experiencing severe signs of burnout→

81% of workers reported that they will be looking for workplaces that support mental health in the future →

We’re building retail work environments that...

  • Care about people

  • Value worker input

  • Increase job satisfaction

Work Culture Training, Workplace Culture Training, Organizational Culture Training, Organizational Culture Training Programs, Work Environment Training, Workplace Mental Health Programs, Community Building Training, Team Building Trainings

The Connected Cultures Program

Through 12 hours of live training, retail leaders learn and implement five essential ingredients for building organizational culture. They do this while practicing resilience-based work culture skills and engaging in team-building connection circles and leadership discussions.

Connected Cultures is for

Best Workplace Wellness Programs, Workplace Mental Health Training, Work Culture Training For Retail, Team Building For Retail Employees, Retail Mental Health Training, Retail Mental Health Workshop

Cafes

Mental Health Training For Employees, Mental Health Training For Staff, Mental Health Training For Workers, Mental Health Workshops For Companies, Resilience Training In The Workplace

Restaurants

Resilience Training For Employees, Resilience And Wellbeing In The Workplace, Wellbeing Training For Employees, Wellbeing Training For Staff, Work Culture Training For Employees, Mindfulness Programs For Employees

Grocery stores

Work Culture Training, Workplace Culture Training, Organizational Culture Training, Organizational Culture Training Programs, Work Environment Training, Workplace Mental Health Programs, Community Building Training, Team Building Trainings

Small retail businesses

Connected Cultures Impact →

Promotes Business-wide Growth and Insight

  • Equips managers with emotional intelligence leadership skills that foster a healthy work environment

  • Provides opportunities for team members to validate and appreciate each other and their work

Prevents Burnout and Retains Employees

  • Dissolves toxic “us” vs. “them” thinking by increasing positive co-worker and customer interactions

  • Empowers employees with resilience-building techniques that deepen life satisfaction, increase work fulfillment, and reduce work stress

Nourishes a People-First Work Environment

  • Builds trusting management and non-management relationships that open lines of communication

  • Cultivates empathetic and engaged workers

Case Study: Our Partnership with MOM’s Organic Market

  • “Just in general, engagement, I would say, has definitely gone up. I feel like it makes a big difference for them to be recognized. And a big part of what these huddles are doing is recognizing stuff in each other and giving each other shoutouts and giving each other a chance to talk and that just creates an environment where they want to be. Much more than an environment where you're left to your own devices in the cooler until the store opens and you're paged to go off on registers. Yeah, more engagement. More invested in the team and more willing to do the work when you're recognized for it or enjoying your time here.”

    — Assistant General Manager of MOM’s Organic Market

  • “For me personally, my coworker, she brought up that when we're within some distance and we have a little bit of downtime when we're working... we'll just have some really great conversations back and forth. She said she really appreciated that, and I really appreciated hearing that. There's been similar things that people have said. There's been other similar instances of co-workers appreciating other co-workers. And that was completely unprompted by management or anything like that. It was just coworkers expressing some type of appreciation for the people around them.”

    — Non-management employee of MOM’s Organic Market

  • “It opened relationships. I was paired with a coworker who I talk to and I banter with on a pretty regular basis. But doing the mindfulness activity with her sort of created a new level and opened up a different door of that interpersonal sort of connection. That must have happened to other people as well, who maybe wouldn't normally talk to somebody, but did because they were standing next to them—you know, they did randomly. And I've noticed across departments, people will talk to each other more. There seems to be a little bit more connection between the departments—the people that work in the departments. And that's nice.”

    — Produce Manager of MOM’s Organic Market

  • “For me, I basically restarted meditating. I haven't done that in a very, very long time. I used to like doing it pretty consistently. Outside of work and stuff. I used to do it all the time when I was a teenager. But when you're a teenager, you're all over the place. I don't know why I just stopped... it was no rhyme or reason. I just sort of stopped doing it and this reignited that. As an adult, now that I actually have the patience to sit still, my brain isn't going a mile a minute anymore. I was like, ‘Oh, yeah, I can do this.’ It really does just remind me about being the master of my own universe. You know, trying to engage with myself a little bit more and not be too hard on myself. And just the mental emotional benefits of meditating consistently and everything. So that's basically what I took away from it.”

    — Non-management Employee of MOM’s Organic Market

  • “I like all of the resilience skills. For all of them I had something to say. I like sitting down with everyone and acknowledging when a customer makes me happy because you know, you have some days where customers can be a little... I feel like here at MOM's the good customers outweigh the bad. So I like talking about things that bring me joy... like coming to work or my son or you know, things like that. I like all of them. Yeah. They're all really positive and kind of go hand in hand, so that helps.”

    — Non-management employee of MOM’s Organic Market

  • “There was definitely that opportunity for morale boost and connecting. I remember one time where a coworker shared that he was grateful for having his partner in his life for all those years. It was just one of those moments of...he didn't need to share, but he felt that in that moment and felt that need- that want, to add more to it. And it's those kinds of moments that fuels me and helps me connect with people. And I think for some individuals, it's a helpful stepping stone to try to make those connections that they might not be able to just do without that platform in place. Yeah, so huge.”

    — Manager in Training, MOM’s Organic Market

  • “I like the mindful pause the best. Just having that time to practice focusing on the meditation and not what was going on in-store - I feel like that gives me a burst of energy. And it helps to set me up for the rest of the day when it's in the morning. And then it kind of helps to put an end cap on the day at the end of the night. Just breathing, finding the power of breath.”

    — Manager in Training at MOM’s Organic Market

  • “I love that people recognize people. As opposed to just casual conversation. They literally were like "Hey, this team member helped out a lot with this today. And I just want to make sure that that got recognized and I appreciate everything this team member does on the regular." That kind of thing. And that was nice. It was nice, you know, more often than not it was not even work-related. It's just like, “That person is awesome. And I wanted to let you all know how awesome I think they are.” Which is cool. Yeah.”

    — Manger in Training at MOM’s Organic Market

Five Essential Ingredients for Building Organizational Culture

1) Leadership Framework

Leaders learn the U.S. Surgeon General’s Framework for Workplace Mental Health and Well-being, a leadership model that centers worker voice and equity

2) Work Health Survey

Our in-depth questionnaire provides leaders with tangible data to better understand staff well-being, identify drivers of burnout, and assess areas of organizational growth.

3) Work Culture Curriculum

Teams learn our emotional intelligence curriculum and practice 20+ mindfulness, resilience, and custom-built work culture skills

4) Culture-Building Meeting

We build a recurring weekly or bi-weekly 20-minute culture-building meeting where team members implement and practice our work culture curriculum

5) Resilience Team

We build a Resilience Team that consists of Resilience Ambassadors: internal workplace wellness leaders who support the long-term sustainability, evolution, and integration of Connected Cultures within the work environment

Connected Cultures Investment

 

Request a Quote

Starts with 12 hours of live training

Bonus: Customized training manual

 

Over 50% reduction in employee absenteeism (call outs) within the first two months of our pilot program with MOM’s Organic Market.

Community Building Workshops, Team Building Training For Employees, Burnout Prevention Training, Burnout Prevention Program, Workplace Mental Health Programs, Mindfulness At Work Training, Workplace Mindfulness Training, Workplace Wellness Workshops
Workplace Mental Health Programs, Community Building Training, Team Building Trainings, Community Building Workshops, Team Building Training For Employees, Burnout Prevention Training, Burnout Prevention Program, Workplace Mental Health Programs

Schedule a Free Discovery Consultation

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